Do you want to attract new customers while building greater loyalty among your current customers? Include your customers in your marketing and promotions. By creating greater awareness of your customers (and their businesses) you may help to build their businesses and increase their demand for your products and services. Whether or not using customers in your marketing causes them to buy more from you, your willingness to showcase them will cause them to feel more attachment to you and will encourage them to remain customers for a long time to come. Here are a few ways you can make this work for you.
Ask your customers to share their success stories and get their permission to use them. How have they benefited from their association with you? Have them share their stories on audio or video or in print and use them in your marketing. In their ads, Sterling Bank in Houston has their small business customers tell how they grew their businesses with the help of their Sterling bankers. It sends a great message about the bank, and increases awareness of the featured businesses.
Tell your customers' stories in your newsletter. If you publish a print or online newsletter, include profiles of your customers and tell how you worked with them to help them succeed. Or, use the stories in your print ads. A photo of a happy customer accompanied by the story of what you did for them is very persuasive.
Audio and video recordings of customer stories can be incorporated into your television and radio advertising. Hearing customers in their own words is a powerful way to communicate the benefits of doing business with you, and your customers will appreciate the visibility they get when they are featured in your ads. You can also use streaming audio and video files at your web site.
Feature links to your customers' web sites from yours. It doesn't cost anything to add a few links, and customers will appreciate the extra visibility. It may also help improve the search engine rankings, not only for your customers' web sites, but for yours as well.
Make connections between customers. Do you have customers who could benefit from knowing other customers? Perhaps you could make referrals to bring them together. Or, host a networking event where they can get to know each other.
Include customers in your publicity. The media like to have multiple sources for stories, perhaps to back up what you are saying or to provide another point of view. In one case, I was able to get a client included in a story and she was able to get one of her clients into the story, too! Your clients will not only appreciate that you got them publicity, they will be impressed with your media "pull."
Promoting your customers as well as yourself is a great win-win for your business. Look for opportunities to create a greater bond between yourself and your customers by including them in your marketing and promotions.
The word 'logo' is an abbreviation of the word 'logotype' (or logogram). It could be better defined as 'a symbol representing a phrase, word, or an idea'. Over the times, a logo has represented many things. The McDonald's logo is an identification of the company and can be understood from a distance even in a different country altogether.
Unless you just don't have an appetite for fried chicken, or you've been living in recluse for the past few decades, the phrase "We do chicken right" should immediately conjure up the fast-food restaurant, Kentucky Fried Chicken. The reason you wouldn't think of Popeye's, Church's or Zaxby's is because that simple little tagline helped to establish the KFC brand. As an entrepreneur, it is essential that you pay attention to branding as you develop your business, preferably as a start-up.
This is the best way I know of to design a logo or to just generate ideas to hand over to your designer. Decide if you want a text logo or an illustrative logo, or a combination mark. Get out a pen and a pad of paper and brainstorm.
Business logos are much more important than many business owners even realise. They are the physical representation of your business in the marketplace and online. Hence, your logo needs to be...
Branded pens work for your business. People will continue to need and use pens. Pens are used in all walks of life but particularly in the business world, where the need for a device to quickly get down an idea or a phone number is crucial to the ebb and flow of making contacts and doing business.
After the wild ride that was '08, many business owners are asking themselves just where to invest their time, energy and money in the new year. From dealing with hundreds of business owners each year, here are a few suggestions.
The plain, two-dimensional look of the past century has been put to rest. Many customers seek a more creative and up-to-date logo which they feel comfortable with. It's like the front cover of a book. When someone sees an intriguing, detailed illustration as a front cover, it sparks interest. In the business world, this quick interest equals sales. And in turn means more profit.
Naming your catering business will be one of the first important decisions that you have to make upon deciding to enter the catering industry. Here are five tips to consider when looking for a name for your catering company.
Coin collecting has been around for many years. You might have started collecting coins when you were younger at the encouragement of your parents, you might still have a dusty book of them somewhere too. There are many types of coins to collect, you can start with your birth year and collect a coin for each year of your life or start with a centennial.
In order to have a successful business, you need to have a recognizable brand. One of the easiest ways to brand your business is by having a custom logo created just for you. Find out how you can get an inexpensive, totally unique logo that is designed just for your business.
Build Customer Loyalty by Promoting Your Customers
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